admin : Thursday, April 28, 2011, 9:43
Paypal Smart Connect Fees and Interest
I had signed up for a PayPal Smart Connect Card and made a couple of purchases all under $20. Since I had recently quit my job, I had no way to pay for the fees or interest.
Next thing I know, PayPal calls me to let me know that I had payments due. My mom (who is more experienced in financial matters) and I talked to them and got the account closed out and paid $30 towards the payment.
Meanwhile, PayPal continued to add interest. This is what my account says concerning payments, balances and statements right now:
Current balance: $109.61 USD | Statement balance as of 03/28/2011: $74.61 USD
Minimum payment due: $40.00 USD
Today I received contact from PayPal through both the mail and a phone call. My mom and I talked to them over the phone and paid the payment in full. So now I am through with Paypal Smart Connect for good (hopefully) and plan never to use it again.
I think they should have just waived the payment and late fees entirely because this is just unfair! I knew there would be interest and late fees, but this is ridiculous. They make you pay huge fees for such small purchases. I know part of this is my fault. However, everyone makes mistakes, and they are just plain taking advantage of me!
Anyway, I tried to get in touch with Paypal to find out exactly what was happening before they started calling me, but there was no way to get in touch with a human at Paypal concerning Paypal Smart Connect. When you call the phone number they provide for Paypal smart connect, there is only a voice menu. I called the main Paypal phone number, but I was just redirected to Paypal Smart Connect number again. To make the problem worse, I want to continue to sell on Ebay, but Ebay requires sellers to have an account with Paypal.
Submitted By:: Catherine Sheridan
Location: Sugar Hill, GA, USA