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admin : Thursday, April 17, 2014, 11:28

PayPay paid a seller who is out of business, never got item or refund

Purchased an item from a seller who never acknowledged the order and cannot be reached. Paypal sent an email same day stating:” You authorized a transaction to Mule Hollow Supply. Money won’t leave your account until Mule Hollow Supply processes your order.” . Now I have just today learned that Paypal paid the seller same day, even though they are apparently out of business. When I submitted a Dispute to Paypal they immediately responded that it did not qualify for their resolution. I contacted them via the Contact page of their website and got a lengthy email back outlining dispute procedures and definitions, but no response to my question regarding why they paid an apparently out of business seller.


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