PayPal Complaints

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Category Archives: PayPal Verification

 

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Paypal is asking for personal information from my supplier

I am located in the UK and my website is selling third party items located in the UK. I am selling rubber stamps made by a Japanese girl in the UK. They basically stopped my account until I provide my … Continue reading

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Paypal holding money for ransom

Well I have the next problem – I live in Bulgaria Europe I have paypal account and I received more than 2 500 euro in it.Right after I received them my paypal account was limited for more information about me … Continue reading

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PayPal: where no person takes responsibility and common sense appears non existent

I have been through hell in the past weeks and feel I am dealing with inhuman monsters out there in cyber space where no one person takes responsibility and common sense appears non existent. Paypal have had my money for … Continue reading

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F&%$ off Paypal, I’m done after I get my money back!

I never had bad experiences with paypal when using it for the first 5 years. Then all of a sudden my account is limited and I’m forced to send a proof of identity and proof of address. I have to … Continue reading

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I moved from Australia to Japan but My PayPal account can’t

I started my Paypal whilst I was living in Japan , then moved back to Australia so now when I log in to my account it opens to paypal.com.au . Now Im back living in Japan but the system somehow … Continue reading

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Your money is not safe with PayPal. I am proof.

In April, I opened my email to see that four money transfers had been approved by PayPal to some person in the UK (I live in MA, USA) for over $2000. I immediately called PayPal to alert them to the … Continue reading

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For 4 years I was fine and now I need to Verify myself?!

After operating my PayPal business account for 4 years, my account was frozen when I tried to activate my PayPal Debit card. PayPal claims they need proof of my identity, including my social security number, photo identification, and a copy … Continue reading

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PayPal SUCKS

I am so pleased to come across your website. I started up a charity in August last year, benefiting orphans in Vietnam. I raised over $500 in the Paypal link attached to my website. For the past 5-6 months I … Continue reading

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No matter what Identification I send Paypal says I am someone else.

Paypal held £2046.57p from me for 3 months because when it was time to re-confirm identity they said that my details do not make their records. As far as I know, I am still the same person as when I … Continue reading

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Account limited, pending verification

I am an Ebayer and Paypal member since around 2000. Last year I began getting emails to the effect that policy had changed and my Paypal acct had to be verified ( again?) As an American living in Japan my … Continue reading

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They want my bank account numbers

About 6 months ago, Paypal began pestering me to give them a bank account number. They said I’d reached a $10,000 spending limit (over a 5 year period). I wrote to them, via e-mail. They kept sending me requests for … Continue reading

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SCAM to get personal banking information

I received the following below message today. As Customer Service robotically explained to me the “$5000.00 spending limit to which they refer is a “lifetime limit”. In other words, my current orders are $103.00 with NO OUTSTANDING BALANCE. There has … Continue reading

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One transaction and a ton pf problems. No thanks!

They made my account limited after I’ve only ever made one transaction that had no problems and they told me once I verified my credit card and bank account it would be unlocked, so I did that and now they … Continue reading

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Why doesn’t Paypal have a phone number?

I finally applied for Paypal’s debit card they’ve been pushing on me for years, with constant ads before I get to my overview page & they have used that as a reason to restrict my account. I can no do … Continue reading

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Verification nightmare

Back in 2009 I’ve registered a new account with Paypal, at that time I was living in the U.S. So I registered it corresponding to my address there. After I got done with filling out the required forms and everything … Continue reading

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Paypal wants personal info for corporate account

We have a corporate paypal account – which has our corporate tax id. One user wanted to use the Paypal IPhone credit card reader – and has now gotten our account limited – because PayPal MUST have a SSAN with … Continue reading

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Paypal shut down my wife’s business for 45 days

Paypal locked down my wives account of £10,000 and asked her to verify herself as security checks through passport and bank details and then told it would take 14 days to resolve…what about her business on eBay and now unable … Continue reading

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Bank verification and hold times on phone

Took over a week to verify my bank account. I had to call and give them the amount of the deposit over the phone. Customer Service Rep verified my account, I paid an invoice. Two hours later I get 3 … Continue reading

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If I had a credit card I wouldn’t need PayPal

I have been great user of paypal for 5yrs but up until recently, credit card conformation is requested for verification. I don’t believe in credit cards for if i did i wouldn’t need paypal and i’d be bankrupt ten times … Continue reading

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PayPal limited my verified account

I was pretty happy with Paypal until a couple months ago. They had helped me get my money back from a less than reputable merchant, and my account was verified fairly quickly. The problems started when I logged into my … Continue reading

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After 16 years PayPal wants my SSN. Hell NO!

There are just too many problems to list them all! But the straw that broke the camels back was when they asked for my Social Security number. Why all of the sudden after 16 years does this need to be … Continue reading

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sign up

i’m trying to create an account but they wo’nt accept my Philippines mobile no. starting with +63. Already entered 2 mobile nos. still saying, ”some info are incorrect or missing, and, please enter a valid telephone no.”! Submitted By:: Emmanuel … Continue reading

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I look forward to my encounter with PayPal in Court

I live in the UK,I am in the process of a County Court action against PayPal,they refused to release buyers payments into my Bank account,claiming my Bank account was Not Verified? even though I gave them All the information they … Continue reading

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Can’t verify Chinese bank account due to PayPal’s flawed system

If you try to verify a Chinese bank account on a Chinese PayPal account, don’t – Just simply don’t. It does not work and PayPal seems not to want to admit to this. 6 Months! For 6 months now I’ve … Continue reading

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First Paypal limited my account and then shut me down

Paypal limited my account as I was withdrawing my money. I had to verify my bank account AND credit cards and still nothing. They wanted me to fax them my identification. They already had my date of birth and mothers … Continue reading

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Paypal “unverified” account $10K Limit

Paypal sucks… the $10K limit for “unverified accounts” is a way to force people to either open a credit card with them or to “link your bank account” to them. The fact that I am using a credit card is … Continue reading

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Hold on funds

On 01/05/2011 PayPal limited my account.  After submitting documentation to prove to them that I was indeed the person I said I was , they placed them again and wanted Invoices on what I bought my goods for the the … Continue reading

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Security measures, impossible to log in

I haven’t been using my account for a couple of months, have some money on it and now I cannot access it as PayPal are running their security measures and my account was randomly chosen. The problem is that the … Continue reading

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Forgot Password

I forgot my paypal password and have tried over and over to change it, but it asks that I must confirm my account ownership, how do I do that, if I can’t log into my account? Submitted By:: Mayra Location-: … Continue reading

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Paypal account verification

Paypal are remarkably stupid with their self imposed rules to verify an account. An individual purchasing from Ebay should be able to pay with credit card. What conceivable reason do they need my bank account details if not for data … Continue reading

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I am getting paypal emails in a language I don’t speak

Paypal made me submit licence, ph accts, bill accts, passport, passport with justice of peace stamped, etc and after passing, they then ask for more info. After many blocks of info, they say I must pass another two qusetions. Each … Continue reading

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Close my account for Security Reasons !!!

I open paypal account to can accept payment by paypal , start to sell paper money as collectiable on ebay , they send me message that they put my account on hold until i got registered with U.S. Department of … Continue reading

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Paypal is asking for non-profit information

I initiated a fundraiser with my personal bank account and personal paypal account for a non-profit organization. Everything was going ok until I transferred the money to my bank account (over $5000), bad idea!! I know. Paypal noticed I was … Continue reading

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Paypal wont tell me why I am suspended

I used PayPal for many years as payment service through my online web shop. For no reason has my account be frozen as all payments are legal and authorized. After providing copies of invoices, paperwork, customer details, etc etc, they … Continue reading

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Paypal is collecting interest on my money

Terrible experience. Ebay and Paypal both have frozen my account. I have 100% satisfaction via my ebay account. A customer got inpatient and open up a case due to the fact that ebay removed my listing. I still mailed the … Continue reading

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Told My PrePaid card is no good

I have used a prepaid card through paypal for ebay purchases since 2007. In June of 2011, I had the first problem where they would not honor my card even through the funds were there. In January 2012 I was … Continue reading

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PayPal is asking for too much personal information

Hi. OMG PayPal is nobody’s pal at all. I tried a few years ago to get a PayPal account to pay a vendor from and sell one lousy camera lens that I had. They wanted my bank account info, my … Continue reading

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Frozen accounts and other hassles with paypal

My customer used his PayPay account that he hadn’t used in quite sometime. His bank card registered with PayPal had expired, unknown to him. My PayPal account was frozen for 1 week until this customer updated his bank information with … Continue reading

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Their verification requirements are crap

Horrendous! They have made me submit all kinds of documents, including my personal medicare number and passport number, and now they are closing my account because my company is a unit trust (the most common type of company in Australia). … Continue reading

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Paypal Horror

Recently, I had a family member send me money to my PayPal account. It has been a horror story from the get go the latest is that they will mail me a check to my NEW local address but they … Continue reading

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Paypal wants me to fly 14,0000 miles to login to my account

Utter crap. Moved abroad to Asia and they will not reinstate my account. I have faxed them passport/driving license/photo ID etc. Re-confirmed bank accounts and changed password and security questions. They continue to send the same email stating I need … Continue reading

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Paypal Verification is ridiculous

I signed up for paypal and everything was fine, I used it once for something I bought on ebay. The next time I used paypal to buy something from ebay, it limited my account. It sent small deposits of money … Continue reading

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Only use paypal if you have money to spare

Tried to get money out of account and they wouldnt told me I have to fax them info. Do not use paypal they will figure out how to not give you your money,I jumped through all their hoopes and they … Continue reading

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Paypal does not care about their customers

Paypal does not care at all about its customers. I tried for three days to call them and resolve several issues and got nowhere. I tried to purchase internet service at a hotel and they required that I go through … Continue reading

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I don’t want to give bank account number to close paypal account

I want to close my account … don’t need their product .. don’t want their service. To do so online, you get in a question/answer loop and you can’t close without giving them a credit number or bank account number. … Continue reading

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All was good then my account got frozen

i had an very healthy ebay/paypal account, suddenly paypal froze my account, asked for all kinds of information, ie, passport, accounts, suppliers, postal verifications, i done all of these things and they were excepted and verified, but they still said, … Continue reading

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Paypal would not accept new debit card

It’s so simple it sounds stupid. I had an original account, lost my debit card, tried to change to my new card and they wouldn’t accept that information and I washed my phone in the washing machine and they went … Continue reading

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My Paypal Complaint

My husband started eBay business few years ago, he was lucky to be successful quite quickly. After few weeks Paypal froze his account saying that increased activity like that was suspicious. After a while my husband decided to give it … Continue reading

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PayPal wants My Bank Account Info

I have been using Paypal for several years. I use an American express card for this account, I do not understand why I MUST give Paypal my bank account information when they do not take funds from my bank account … Continue reading

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Paypal is keeping money that was gifted to me

Well-today I went to use some of the $48.00 dollars I was ‘gifted’ by my sister, and found out I had to ‘verify’ when my purchase of 5 silk scarves for $20.00 plus free shipping from Marlene Glickman’s website “Verifying” … Continue reading

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PayPal Complaint!

All I wanted them to do is change my name on my account. I sent them pages of documents 3 times, every time they have a problem reading them. I don’t see the problem they are fine on my end. … Continue reading

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Paypal is slowing down refund

On eBay, buyer pays, I withdraw the money from PayPal as it takes days to clear, the buyer then decides they want a refund, I try to return the money from my account into Paypal and then get told my … Continue reading

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PayPal Customer Service not helpful

My sister’s story… mother has a business, she has died, opened new A/c with paypal as quicker than merchant services temporarily… ha ha anyway opened A/c withpal, over £2000 worth of sales, but oh dear you can’t get access to … Continue reading

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Paypal verification nightmare

Paypal limited my account without warning or reason 8mths ago. They demand I send copies of all the documents they need to commit identity fraud (passport, drivers licence, utility bill, etc) before they will unlock my account. I had already … Continue reading

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Sent in all verification requested and got nothing.

I don’t own a single cent and yet they froze my account. Want this and that from me for verification. I sent and they said something like they want other kind of verification. When you further probe… the customer service … Continue reading

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Just Awful

Rented a flat in Dorset and was trading quite happily on Ebay as les-cullottes. My land lady was involved in a serious road accident which involved brain surgery and she was hospitalised for about 8 weeks. As I was the … Continue reading

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Recipient never received money sent via Paypal

I used paypal to send money to a musician in New Zealand who mailed me a CD prior to receiving money from me. (I did not want to send cash in the mail). Paypal sent me a confirmation that someone … Continue reading

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problem transferring funds into bank acc

My problem is that I’m not able to link up my bank account so that I can transfer funds directly in to my bank account. I never had a problem in transferring my funds until earlier this year, even though … Continue reading

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Paypal Intransigence

I have a PayPal account in Singapore. They wrote to me stating that because of the amount the transactions on my account had reached a certain amount they needed further verification of my ID and address. I send the documents … Continue reading

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Let’s turn in PayPal to our Senate and Congress

Is it possible for all of us on this website to contact our Senators and Congressmen/women and have PayPal pulled before Congress and explain their company and how it cheats people? Will somebody please post who we need to write, … Continue reading

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cat

I am new member of paypal. First time i link a credit card to them. Ok,then they say need to confirm.They give me the confirmation code, however how i try for how many times, its still error.Why like that?I not … Continue reading

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Contacting my credit card company about PayPal

I am also on a rant! about needing to get “verified.” PayPal had no problem letting me use my MasterCard to charge about $5,000 on merchandise before they had any business relationship with me whatsoever. I paid all my bills … Continue reading

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Money being held for no reason and I’m having to pay to get it back

I opened an account with Paypal when I was working in Australia. I left the country a year ago to return to Europe but I still have a bank account in Oz which is linked to my Paypal. I recently … Continue reading

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PayPal Threatening To Discontinue Service If I Do Not Get Verified

I have just received the paypal threat that if I do not “get verified” and “link a bank account”, I will not be able to continue using paypal. I don’t have a bank account, nor do I use banks for … Continue reading

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PayPal holding my payment

I have had this happen with two PayPal transactions- I pay for some eBay merchandise with Paypal directly (not through a Paypal account) and Paypal says that everything is okay and takes the money from my credit card. Two days … Continue reading

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PayPal wants verification after ID theft against me

While trying to open an account, PayPal’s system said that my bank details were already registered. Thinking this must be some glitch I called PayPal’s UK “help” number.  I spoke with an Angela (no last name given) who asked me lots … Continue reading

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PayPal is trying to force me to give them my bank info

I’ve been a paypal user since 2000. On May 11, 2011 PayPal refused to send my payment for an item that I bought on ebay, saying that it was because my account was not verified. The payment was for a … Continue reading

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PayPal won’t give back credit card verification fees

I recently tried to get a Premium account with paypal as Ebay says you must have it to sell items. So I applied and paid the 1.50 € fee.  The first attempt did not work ( i.e. the code did … Continue reading

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Using PayPal was a big mistake!

I recently opened a Paypal account which was activated without any hassles. The trouble started when I received payment from my client in UK and wanted to withdraw the same to my bank account. I tried to add my debit/credit … Continue reading

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Forced To Verify When Closing PayPal Account

On 3/26/2011 at approx. 8:00-8:30 pm I began trying to withdraw the balance which has been sitting in my Paypal account for more than a year so that I can close the account. Paypal wants to send it back to … Continue reading

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Paypal trying to require me to get verified

I have had a Paypal account for about 7 years now. I use it pay for many online purchases. However, after years of being a good customer they are telling me I am approaching the $10,000 limit and willno longer … Continue reading

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PayPal Representatives Not Monitored Or Controlled

After I applied for a PayPal debit card, all of a sudden my PayPal account was limited. Then I was requested to upload a copy of my drivers license, social security card and bank statement- which I did, as a matter of … Continue reading

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9 Year Old Account Forced To Verify After Reaching $10,000 Limit

I have had my Paypal Account since 2002. It is backed by 2 credit cards of mine. I have never had my bank account linked to my PayPal account. All of sudden yesterday Paypal declined a payment I wanted to make as … Continue reading

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PayPal says they cannot verify my credit card

I was asked to verify my credit card by PayPal so I allowed them to take a $1.95 charge on the card. I received my credit card statement and the charge was their along with there 4 digit code. So … Continue reading

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PayPal needs 3 year old code to verify credit card

Because I used the same credit card when I signed up some years ago, PayPal wanted me to verify the card by referring to a code sent in an e-mail in 2008. Who even has the same computer they had … Continue reading

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Can’t Confirm Location With PayPal, I Have 2 Residences

Limited PayPal account? For the last few days I have spent hours of my time trying to send emails through the PayPal system to get some help for my situation. My account has been limited, and the reason for the … Continue reading

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Cant Get PayPal Verified

A couple months ago, my bank mistakingly closed my account.  I had the bank account linked to my PayPal account, and when this happened PayPal froze my account with them. They said that I had to get verified because I … Continue reading

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Unable To Withdraw Funds From PayPal

I am unable to withdraw money I have in my PayPal account. I do not have a credit card or a checking account, so I requested that PayPal send me a check for the balance. What PayPal does not tell you … Continue reading

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Provided Personal Info, PayPal Keeps Account Limited

PayPal has limited my account for no apparent reason! I am not a seller, and the only reason I ever use my PayPal account for is to buy stuff. I have provide the bank details and other information they have asked … Continue reading

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PayPal Account Frozen

After 3 years selling on Ebay and using PayPal, my funds were suddenly frozen. PayPal demanded proof of my identity, but no matter what I sent to them they always had an excuse to keep my account frozen. They would … Continue reading

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Stressed By PayPal Account Verification

I am exasperated by the block in my accessing funds of £1860.00 that were paid into my Paypal account on 1 Sept 2010 by a company who was PayPal verified. Paypal reversed the payment immediately as it exceeded a “money … Continue reading

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PayPal Can’t Verify Valid Address Through Experian

We are a known and valid small business. We waited the stated 60 days to apply for a Paypal Debit card. We didn’t really need the Paypal Debit card, given that we’ve linked our own bank account to Paypal along … Continue reading

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PayPal Closes Account After Applying For Debit Card

Before you can apply for the PayPal debit card, PayPal requires that your account be open for at least 60 days. So, I applied for the PayPal debit card as soon as the required 60 days had passed. During the … Continue reading

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PayPal Demands Verification For No Reason

I use Ebay frequently with nearly 500 purchases, not a single bad mark on my feedback. Some years ago I set up a PayPal account which PayPal froze for three months without explanation. Because of this I opted to make … Continue reading

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Limited Account For “Verification”

Paypal issued a limitation on my account, first they told me that I had to verify info and they would release the limitation. I verified everything they needed, they would not release the limitation, then they said my items had … Continue reading

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PayPal Funds On Hold

I had just changed my merchant service from another merchant provider to paypal, due to PayPal’s claim that online sales will increase up to 14% if you accept payment online by paypal. But I quickly came to realize that if … Continue reading

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Seller Gives Instant Refund, PayPal Does Not

I paid for an ebay auction with my debit card and was put through Paypal. Paypal took the money from my account in under 5 minutes. Seller reneged on the deal and gave a refund. I looked for the money in … Continue reading