PayPal Complaints

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admin : Sunday, December 19, 2010, 16:42

PayPal Unable To Match My Phone Number With My Account

Every time I call Paypal to discuss my account problems with them, their automated phone system prompts me to enter my phone number. After entering my phone number the system says that it “cannot match that phone number with any account”. When I finally reach a live person, that person can always verify that the phone number I have entered is the correct phone number for my account.

Paypal does not seem to be able to fix this very simple detail! Because of the difficulty of dealing with Paypal, I have decided to avoid using Paypal whenever possible. I am now asking eBay sellers for other means of payment for auctions that I am bidding on, and  they are always quick to condemn Paypal and offer to accept checks, money orders, etc.

Submitted By:: Chuck B. L

Location: Overland Park, KS USA


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