PayPal Complaints

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Category Archives: PayPal Seller Protection

 

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Underserved Negative feedback

This is in reference to a negative I received from a buyer for a Shirt purchased. I check my feedback and found he left me a negative. I Emailed him twice, no response. I Called Ebay and they told me … Continue reading

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My problems began when I sold a Fender guitar on Ebay

I sold a fender guitar on Ebay with a custom scalloped neck for $499. The person that purchased it has 3 sales on Ebay. He did not ask any questions during the auction. after receiving the guitar he sent an … Continue reading

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Told it was safe to ship when it wasn’t, never got paid

This Matter Has Really Upset Me Greatly and it Seem to me This Buyer Got Away with A Free Item Which I Feel Isn’t Right. Please let me Explain Exactly what Happened On May 18,2014 I Sold A Pair Of … Continue reading

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Ripped off by buyer making false claims.

I sold an item (mountain bike) to a ebay buyer for £1750.00 on 11th Jan. PayPal charged me £60 for this service. I sent the item through Interlink on the 13th. Item was signed by the buyer to say he … Continue reading

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eBay and PayPal ignore seller’s rights

To many changes in Paypal and eBay policy that continues to ignore the rights of sellers on eBay and favors the buyers only which allows a buyer to leave abusive feedback on a perfectly good transaction even though the buyer … Continue reading

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Ebay values buyers over sellers

There have been many horror stories in the past but my latest is the hijacking of my perfect feedback as well as freezing of funds.  Apparently a “guest” buyer who does not have an ebay account, paypal account or a … Continue reading

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Buyer keeps my Michael Kors Bag and gets refund

Pls help I sold a Michael kors which I believed it was real present from my cousin she brought from usa. I didn’t like the design ao sold in ebay. A buyer brought it and claimed a dispute ita fake … Continue reading

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Why am I not covered by seller protection?

I need help, I am really not even sure of how to proceed anymore. A FRAUDULENT paypal claim was filed against me by a buyer, and paypal found in his favor although I provided all of the requested documents. Here … Continue reading

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PayPal should come with a warning sign

Shit happens with Pay Pal, because everybody trusts them. 1. Never use your email for Pay Pal and Ebay, use their website-contact. 2. Perhaps there should be more precautions and security measurements for users of Pay Pal. 3. And another … Continue reading

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Paypal reversal

I recently sold a three pack of Xbox live point cards on eBay. The buyer received the item according to the tracking. The next day, paypal opened a dispute from the buyer that his account was compromised and it was … Continue reading

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Selling my car with paypal, is it safe?

I have a person(living over seas)who wants to buy a vehicle off me, which is advertised on many sites. But, they said they need me to pay the shipping fees for them, and then the transfer will be complete. I … Continue reading

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paypal screws you when you ship internationally

i have sold few item to onother country.buyer claimes he did not receive it.paypal reversed payment to buyer.i send 1st class international cushioned mailer,i purchaes shipping lanel with paypal,items were processed in jamaica ny and maile out.buyer knows that they … Continue reading

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Paypal said buyers are their customers, not sellers

I have had a customer in russia do a chargeback as soon as the package left the country. It was an $1100 transaction. Upon contacting people that left her feedback I learned that the same thing was done to others … Continue reading

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Can I take Paypal and eBay to court for the same case?

I think I got caught up in a fraud from a Ebay buyer. I sold a high end item on EBay to somebody who requested for me to send the product via Priority Mail to Italy. I purchased the shipping … Continue reading

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Dishonest buyer gets help from Paypal

I have company, and i was selling collector coins on Ebay. Unfortunatley, dishonest buyer pay me through the Paypal and made unauthorized use of credit cards. Paypal have blocked my account on and ebay. I send them all documents they … Continue reading

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Buyers can claim just about anything to get their money back

I sold a perfectly working iPhone 4 for £180. A week after I received the payment and posted the phone recorded delivery I received an email from PayPal saying the buyer said my phone was not as described as it … Continue reading

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Shipping internationally presents a lot of frustration

lots and lots of frustration over ‘held’ funds, refunds given to International buyers due to the fact my item that I sent didnt arrive in 2 days !!! it takes around 3 weeks to post to the USA. Also when … Continue reading

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Their seller protection policy is a farce.

I sold a custom made headboard on a website which was paid for using PayPal. According to the terms of the contract, one-third was payable upon placement of the order, one-third was due upon completion of the framing and padding … Continue reading

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Paypal doesn’t even try to catch the scammer instead they take the sellers money

Long story short. I sold some virtual goods from a game called “Runescape” to a buyer for $630. Everything seemed fine and the buyer had great feedback on “powerbot” where I sold the money. I got hit by a PayPal … Continue reading

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It’s a shame paypal always sides with scammers

Had someone purchase a motorcycle that was originally posted on Ebay. After the buyer sent $9,500 and had a shipper coming to get the motorcycle, on the VERY day the shipper was supposed to pick up the bike AND the … Continue reading

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PayPal Seller Protection, NOT!

On the 30th Nov an Ebay customer bought an item from one of my Ebay offerings. Customer then paid for said item, Paypal sends notice informing me item is paid for and its now safe to ship the item. I … Continue reading

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Account frozen by buyer complaint

Complete bullshit! Account frozen by buyer complaint about item condition even though after I shipped it to NY, they then had it shipped to middle east & wanted me responsible for damages! Froze almost $300 from my account for over … Continue reading

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My money was taken and my item was stolen

I did sell a expensive Hermes handbag on Ebay £411 p&p included, after several complaints from the buyer claiming the item did not arrive I told the buyer I was heading to make a formal complain, then suddenly the bag … Continue reading

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PayPal agrees with client’s unreasonable requires

One client set an order from me, and wanted the goods to be sent by USPS Express and then he was willing to pay the shipping cost. I checked the address on the USPS website and shown that the expected … Continue reading

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Paypal believes buyers story over sellers proof

Buyer purchased 2 Designer handbags, total £313. A week after delivery she messages to say she love them ,left great feedback. Next day she messaged me, could she return the bags, her insurers wont pay her hospital stay so she … Continue reading

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Paypal screwed me

I have had an Ebay account since 1999. Mostly to purchase. I put a machine for auction that was my Dad’s. It sold for $850. I thought great he could use the extra cash. Then find out the payment it … Continue reading

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I’m fed up with eBay and Paypal

Plain and simple, I’m fed up with eBay and Paypal for their false possitions on feedback. dis[utes and refunds. I’ve opened disputes with buyers who have damaged items and returned them in a condition other than sent, which is mail … Continue reading

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Paypal screwed me on a auction that didnt sell on ebay

I tried to sell a few rare figurines on ebay for a starting bid of $400. After no biders and the auction ended i recieved an email asking to buy the items, they offered $360 incl postage. I bite the … Continue reading

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Buyer ripped me off

forced by PayPal to issue refund to seller, then returns the “goods” 3 house bricks instead of 3 diecast models, told PayPal, yes you have gussed it..account now -£170 , PayPal sided with the buyer…so I’ve lost the goods and … Continue reading

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The seller always lose with Paypal

SOLD A VASE TO A CHINESE, AND SHIPPED TO CHINA.IT TOOK OVER A MONTH TO ARRIVE TO A SMALL VILLAGE IN CHINA.THE VASE WAS BROKEN BEYOND RECOGNITION,IT WAS IN 20 TO 30 PIECES.IT EITHER RECEIVED ONE VERY HARD BLOW OR … Continue reading

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Paypal gave refund to lying buyer

More than a month ago, I sold an Android Tablet to a buyer and he goes and files a claim full of lies to Paypal and they give him a refund. He tried to claim that he can’t find a … Continue reading

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Ebay/Paypal ethics are appalling

I am an ex ebay power seller of rare stamps. I have been selling on ebay since 2002. After changing our selling user id and other measures to increase security, we have almost 4000 transaction with 100% positive feedback. We … Continue reading

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No seller protection for the little man

I had a charge-back recently for an item sold on eBay. The item was auctioned, won, paid for and positive feedback from the buyer received. 60 days later I had a fee reversal from Paypal. Unfortunately I had lost the … Continue reading

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Paypal seller protection doesn’t exist

i will try to make it short. first i started a digital sales company of video games and PayPal seemed to me like the “most popular” payment offering company seller\buyer so i decided to use them. over one year i … Continue reading

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PayPal problem

I have a problem with PayPal. I sold a collectable, mint condition prism for a Hasselblad camera back in December to a peron in Hawaii. However, the person that paid for it is in Bejing, China! I shipped the item … Continue reading

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Paypal refunded buyer after 3 months

Sold a customer merchandise, customer paid thru paypal. WE downloaded money, drop shipped merchandise to customer. 3 months later, customer calls credit card used to with pay pal account and said purchase was not authorized. Paypal debited our account and … Continue reading

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ebay has started holding my funds due to low seller detail scores

ebay has started holding my funds due to low seller detail scores, I sell used merchandise and ship promptly and I am very easy to deal with seller. I take time and put extra effort into giving buyers good information … Continue reading

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Paypal is coming for you

Paypal allowed a fraud seller to steal my money i sent for goods I never received. This person threathen paypal with a lawsuit and they sided with the fraud seller.I lost the money i sent this person and suffered slander … Continue reading

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Paypal’s seller protection is a joke

I recently sold a rare antique beer sign on eBay. I did everything step by step to protect myself as a seller per Paypal and Ebay policy. The buyer however claimed that the sign arrived damaged and filed claim against … Continue reading

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Sellers have no rights with Paypal

I am a seller on ebay and I am sick and tired of their B.S. “resolution dept.” that is geared for the buyers to screw any seller at their discretion. A seller has no rights and can stick it up … Continue reading

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You can’t win with Paypal and Ebay

Paypal have closed my account because I had two Ebay buyers say they had not received their items, both expensive I might add and overseas. They said I was high risk. Ebay straight away closed my account and started refunding … Continue reading

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Paypal are the only pirates in my mind

I sell machinery on Ebay and was accepting Pay Pal payments for thousands of dollars per transaction. I have over 500 feedbacks. All positive. All of a sudden I go to transfer $6,000. to my bank and find they have … Continue reading

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Buyer destroyed Item and got refund. WTF??

paypal screwed me over $900! a buyer received the items that they paid for, damaged them, and then claimed to paypal that i had sent them shoddy merchandise. clearly this was a case of buyer’s remorse since the buyer had … Continue reading

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Frozen account because I got ripped off

I sold an item in good faith on e~Bay On my listing I asked for bidders to ask any and all questions because there was no returns/no refunds. Though other bidders did ask and still would bid, the winning buyer … Continue reading

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Got scammed by German buyer

I sold 8 computers to a guy in Germany When they arrived he said one had a crack so wanted me to give him 20% off total I disagreed. So he got his bank to get his money back from … Continue reading

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Paypal helped buyer rob me

I sold a non dented motorcycle tank on ebay. The buyer claimed he received one dented. I asked him to send me a picture. He send me a picture of a tank of a different year tank. My account was … Continue reading

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One loophole after another

I sent a piece of gold thru UPS after an eBay auction, but when UPS delivered it, they didn’t get a signature, even though they were required to. Naturally, the box the gold coin was in became “lost”, so eBay … Continue reading

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PayPal never sides with seller

I shipped an item to Canada worth $222.00. the buyer claimed she did not receive the item. Paypal charge me back because I only send it first class mail. I am new to shipping overseas and I am a top … Continue reading

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How does Paypal Protect the seller?

It,s an observation really. In the UK if someone owes money or sells goods not fit for purpose, we have to sue thru County Court. Paypal are a law unto themselves setting themselves as Judge & Jury. They remove money … Continue reading

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There is no protections for sellers

Had some “item never arrived” paypal claims,and of course the majority of those claims are just lies to get item for free.Lately had 1 buyer who invented a story saying some 1 else signed for him when parcel was received,and … Continue reading

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Pending funds for local pick up

Paypal is stealing our money, because we sold an item on Ebay that was to large to ship, we did local pick up. Then got feedback on Ebay from buyer, and Paypal still won’t release funds. Said they have to … Continue reading

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Where is the Seller Protection?

Sold an item on ebay. Received payment thru PayPal. When received, buyer realized he bought wrong item, wanted to return it. Our ebay listing clearly showed and described the item and that we do not accept returns. Buyer left neg … Continue reading

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No Seller Protection at all

I advise you to find other ways to get paid from selling on eBay. Figure out some alternative or you will be sorry. I sold a somewhat expensive item (several hundred dollars) on eBay and the buyer, who had been … Continue reading

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Customer got refund despite proof of delivery

I sold a ring for $450.00 on Online Auction (OLA); I love this venue for selling, and have been selling through OLA for years since I left ebay because of their unfair seller practices. The person I sent the ring … Continue reading

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Paypal is like a bad rash

I’m simply irritated at PayPal’s increasing assumption that Sellers are the problems. Not only do they continue to increase their fees, they now hold your money for 21 days “just in case the Buyer does not receive their item.” Unfortunately, … Continue reading

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Paypal is like a bad rash

I’m simply irritated at PayPal’s increasing assumption that Sellers are the problems. Not only do they continue to increase their fees, they now hold your money for 21 days “just in case the Buyer does not receive their item.” Unfortunately, … Continue reading

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Item WAS as described

sold a sonia rykiel bag on ebay last october 9 2011, buyer just claimed that item received was not as described. no proof, no pics just claimed its not the same in ebay ad. of curse paypal sided with her, … Continue reading

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There is no such thing as SELLER Protection

PayPal has no seller protection, especially if you sell lower priced items in any quantity. PayPal rules state that “The seller is responsible for every item, even during the delivery process” I Live in the UK and sell hundreds of lower … Continue reading

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PayPal’s Supposed “Seller Protection”

An item I sold on Ebay and shipped via the USPS never made it to the buyer. The postal worker did not get the required signature for the insured item. Instead of holding the money in trust until my claim … Continue reading

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Paypal’s ridiculous terms

Unfortunately it’s to long and involved to write! Basically they gave a buyer of mine their money back when she didn’t choose Registered Post, and apparently the item got lost during transit. My rules and regs on ebay are specific, … Continue reading

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Lost $280 to ebay/PayPal scammer

I sold a computer and the buyer wanted $120 back for a bad screen. I immediately gave him $280 back. He returned to me another computer that was a piece of crap, and Paypal gave him all of his money … Continue reading

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PayPal Buyer Purposely Disputes Wrong Transaction

An important thing all Sellers need to know regarding PayPal’s Non-receipt Claim Process that recently happened to us. We were lucky it happened with a customer we’ve done business with for some time, so we trust that our customer is … Continue reading

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PayPal refunds buyer before merchandise is returned

I had a dispute with an individual in Italy after a package that was well packed was damaged. The person put a complaint into PayPal and they froze the money for the item in my account. The case went from … Continue reading

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Sold phone “AS-IS” And Have To Refund

I sold my Blackberry online, listed “as-is” and “in need of screen repair”. It sold for 56 bucks and was a fully working phone. long story short, the buyer recieves the phone and wants a refund or to exchange it … Continue reading

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“As Is” does not exist when you accept Paypal

If you sell an item as broken, as is, all sales final, etc. and accept Paypal, expect to get the item returned up to 45 days after the transaction. All a buyer has to do is state that the item … Continue reading

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PayPal Totally Lacks Seller Protection

Paypal has horrible seller protection. I had a dispute through ebay from a buyer stating they never got an item they purchased. The buyer NEVER contacted me to let me know they hadn’t received it, rather they waited 6 weeks … Continue reading