PayPal Complaints

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: Monday, May 21, 2012, 14:23

Paypal Does Nothing To Protect Customers

Paypal is a fraud in terms of being a bank. Ebay owns Paypal and has managed to cover up massive fraud occurring on their site. There should be regulations in this type of banking to protect customers. We are done with Paypal FOREVER!!!! We believe they supported, with no investigation, a scheme where we lost $300.

We sold an item, shipped it to a physical address and the credit card holder filed a claim – for what exactly we cannot be told. Paypal charged us back for the sale, then automatically took funds from our bank account while funds were being held for 30 days, before the 30 days were up.

You would think that a transaction in the amount of $300 would trigger a call to a customers. Instead, the most we could get is autoreponders indicated, “if they choose to investigate”. I have 100% positive feedback on Ebay and was told to read Paypal Seller Protection pages buried on their website. Instead, I’m wondering why they are not alerting their customers to the schemes that are going on.

I’ve been using Paypal for years and never had a serious issue. But, BEWARE. PAYPAL HAS NO CONCERN FOR CUSTOMERS. THEY DO NOT PROTECT CUSTOMERS. THEY DID ZERO INVESTIGATION BECAUSE THEY DO NOT WANT TO. IN A FINAL EMAIL FROM THEM, THEY INDICATED THE FOLLOWING:

“We carefully reviewed this case and unfortunately, we cannot dispute the chargeback your buyer filed with their credit card company….This transaction was reversed for the following reason(s)…..This transaction is not marked as eligible for Seller Protection…..To learn more about fees and how we investigate transactions, click “Legal
Agreements” at the bottom of any PayPal page and then click “PayPal User Agreement.”

I am suspicious Paypal is involved. I’ve never experience such a rollover to allow this.

Submitted By:: L. Brown

Location-: Medford, OR


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4 thoughts on “Paypal Does Nothing To Protect Customers
  1. BabyCakes on

    I’ve said it time and time again, paypal is not on our side and makes minimal to no effort to protect it’s clients!

  2. Kallie on

    This is how paypal operates. they screw everyone over and the reason they can do this type of shit is because they are not federally regulated but any bank. Sounds like they did no investigating regarding this chargeback.

  3. Sheppard 32 on

    paypal has never been once to protects the sellers and sometimes even the buyers get screwed.

  4. Dawson Michels on

    Paypal sucks big time!!!!!! I had a rough time with a dispute, a long time agol! i never got my money back. it was i believe it was for 140.00 dollars. I end up just leaving it . for the frustration and stess was killing me. You are right they don’t care about their clinets and try no effort in assiting you with your problems.

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