PayPal Complaints

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Category Archives: PayPal Dispute

 

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I am ready for war with PayPal and eBay

I received this after inquiring about a seller not on ebay why are they waiting to refund me Europeanservices@paypal.com Aug 15 (1 day ago) to me Dear sandra mxxxxxx We’ve noticed that you’ve experienced an excessive number of reversed transactions. … Continue reading

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Never got to give my side of the story

We sold an Iphone on eBay. The buyer did not understand that the phone they bought was unlocked but did not support their network and opened case. about 2 or 3 weeks later i tried to log in to Paypal … Continue reading

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Bought intangible item and got no protection

I purchased a software license key using Paypal. The key I received was for Windows and I have a Mac. Now, the provider of the license key invalidated the key in preparation of a refund but their money handlers, Avangate, … Continue reading

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No help from paypal due to being passed 45 days of sale

let me start off saying I love your website and thank you for providing everything!! I have been a Paypal/Ebay user for over 10 years for personal and business. I even purchased a 30k car from Ebay a few years … Continue reading

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Paypal let buyer jip me and it was not an ebay item

I sold a completely disassembled atv motor, buyer knew it was disassembled. He waits almost a month to file a claim saying was not as described because the cylinder head has a hairline crack. The kicker is, i texted the … Continue reading

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Unfair treatment of Buyer by PayPal

Both Paypal and eBay customer service have solid decision makers. Recently I purchased the dinning room set furniture from halo home or halo partnership. I spent too much money on this item but the seller delivered the broken furniture set. … Continue reading

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PayPal says they never received payment after confirming payment was received.

In May of 2013, I sold 2 cell phones through ebay, using PayPal. I was notified twice, via email, from Paypal that the payment was received from the buyer. The official looking email stated that I was supposed to ship … Continue reading

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Long story short, Seller got screwed and buyer got his money back.

Today I got a message from eBay that they had sided with the buyer of some tools that I sold on their website and the person was able to keep the money. First off it was almost $600 worth of … Continue reading

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Paypal did nothing to assist with chargeback.

I sold items to a buyer on eBay and directly through PayPal. Months later the buyer opened four cases against me that the items were not as described but could not provide one email he sent. He even left positive … Continue reading

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PayPay paid a seller who is out of business, never got item or refund

Purchased an item from a seller who never acknowledged the order and cannot be reached. Paypal sent an email same day stating:” You authorized a transaction to Mule Hollow Supply. Money won’t leave your account until Mule Hollow Supply processes … Continue reading

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PayPal got the seller by the balls

On Jan. 24, 2014, I sold a Digital Recorder for $269 through ebay to a customer in Poland. The paypal transaction is: Transaction #0K092776X82xxxxxx. I shipped the item the next day (1/25/14) by USPS Priority mail to the address I … Continue reading

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Purchase not received

I recently purchased an item from ebay which I did not receive. I escalated the complaint to ebay but they denied my claim because the seller advised the tracking information showed the package delivered. The day the post office shows … Continue reading

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PayPal disputes are very unfair to sellers

PayPal stole $423 from my account because an eBay buyer claimed that the radio controlled car I sent him was “Not as Described” because it didn’t run. I listed it as used, AS-IS No Returns. PayPal found in his favor … Continue reading

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Paypal just goes by buyers lies without proof.

I sold a jacket on ebay, I shipped the package with some used books figured I can qualify for media mails (I found out it was wrong things to do in the end from USPS) The buyer claimed there is … Continue reading

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eBay, PayPal and Bill Me Later all support fraudulent transactions.

I purchased an oven that was was 1 of 5 in an auction on ebay which was supposed to be in “Like New – other” condition. I had to arrange for 3rd party delivery since the seller would not ship … Continue reading

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Requesting a refund but not getting it

I used paypal to buy a product for $300 called “Fb Profit Pages” and I was unhappy with this product as the product did not work as it was suppose too. It came with a 60 day money back so … Continue reading

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Digital goods issue

This is my story with paypal. I have been a paypal user for the last 6 years and i have an excellent standing account and have send/received thousands of euros in total. 3 months ago i decided to buy some … Continue reading

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Bullied by PayPal

I sold an item on ebay, the buyer returns the item but it was clearly switched with a no working one. Buyer demanded a refund, I refused until I got my original item back. I sent pictures to ebay showing … Continue reading

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Been ripped off twice now as a seller and buyer.

I have been ripped off by paypal twice now!! I sell on eBay and found a new wholesaler in the US. I spent $250 on clothes that never arrived!! Opened a dispute with paypal and included all relevant information. Paypal … Continue reading

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Just left both paypal and ebay

Just left both paypal and ebay , paypal refused to reopen a resolution case even though i opened one and choose partial refund then decided as good were damaged and unusable to cancel it , i cannot now reopen it … Continue reading

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I was told I opened too many disputes

Due to too many disputes from getting plated alloys and fake gold from China, I called both eBay and Paypal and they ALL told me to open disputes and told me to even escalate them. I did everything that was … Continue reading

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Don’t get scammed like I did!

Try this. Buyer bought item from me, bitched about shipping charge from Canada to US expecting $7 for a parcel box size of 11x8x2 inches with tracking, paid for item hissing and puffing then asked for redirection to Brazil. Informed … Continue reading

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Paypal is probably going to ignore my proof

Hi, my name is Vlad, I have met this person via an diablo 3 trading site where i traded my artefact for his 50 euros. In return for this fair trade, he made me an offer, i would buy diablo … Continue reading

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Refund issued for products falsely claimed as imitation

I sold products to a client and on the PayPal invoice was not indicated they were brands. Customer claimed for imitation and requested a refund of $ 1.300. After around a month for “investigation” from PayPal, they decided in favor … Continue reading

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Paypal said they have to go by what the buyer says

I advertised a nearly new pair of ghd flat iron straighteners, took pictures of them they were hardly used in excellent condition, with the hologram, box, case etc. I sold them last Thursday for $150 and posted them off to the … Continue reading

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Paypal’s user agreement is their license to steal

I received a $2700 payment through PayPal for a local transaction (no shipping). I request PayPay transfer the money to my Bank, they did. I transfer the money to my checking account. A day later PayPal emails me and tells … Continue reading

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Bought iPhone 4s that was not unlocked like promised, I have to pay $120 for refund

I bought a cellphone (used iphone 4s) from ebay site with paypal transaction: Express Checkout Payment Sent the seller write on his description the phone is UNLOCKED and work with any GSM all over the world,when i received the iphone … Continue reading

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Not as described complaint

Sold a new laptop over ebay, the buyer decided to use it, register it as her property then lied to state there was a fault with it and raised a not as described complaint via ebay. When I received the … Continue reading

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Pretty sure I am getting scammed

I recently had a very bad paypal experience, i sold a used bag on ebay worth $600 to a buyer from france, she ask me to contact her on hotmail but she never reply me there, she sent me some … Continue reading

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I recently just became a victim of Paypal and want to warn others

I recently just became a victim of Paypal. I have a small swimming pool 3D design service and had designed a very expensive upscale swimming pool of about $800,000 for a very wealthy customer in Northern Virginia. He had me … Continue reading

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Paypal took my money because buyer didn’t want to pay customs fee

I shipped an antique ( need to sell some of our possessions to in a period of financial transition) to a buyer in China via International Priority Mail on July 29. I insured it for full purchase price. Tracking showed … Continue reading

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No matter what you do as a seller you risk getting screwed

I sell (sold) rolex watches and fine jewelry on ebay for a little while now, I order my products directly from one of the largest jewelry places in the diamond district in New York. I decided to sell a line … Continue reading

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Buyer broke item and filed “item not received” claim

I have had my account frozen because of a buyer claiming his item was not fit for purpose. I sold him a segway type scooter which he initailly would not accept from the shippers because he did not want to … Continue reading

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Paypal Robbed me

I sold a car on Ebay nearly 2 months ago. The guy that bought the car paid with a $1500 deposit on PayPal. 10 days ago he did a chargeback on that amount and paypal awarded him the money. I … Continue reading

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Not covered for a resolution as payment personal?

Hi I was sent a money request from a seller on gumtree and the goods have not Been sent I contacted PayPal as cold not open a resolution when I tried online So I wrang PayPal but they say not … Continue reading

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Passed around by PayPal and eBay for defective item claim

Bought a product at eBay and paid with a credit card, which in turn went to PayPal for final payment. I purchased a Bose MIE2i headset on 05/11/13 for $85, in reality I received on 05/16/13, but started having problems … Continue reading

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How does a buyer return a digital downloaded e-book

A customer in Canada used PayPal to clearly defraud our company. He ordered digital download products (publications and software). He then filed a dispute with PayPal saying the “product was damaged”. PayPal said to “return the product for a full … Continue reading

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Unfair dispute system

I made a purchase for a prom dress for my daughter. When we received the dress it was not the same dress that we ordered so we contacted the vendor and were told to return it and she would send … Continue reading

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Paypal’s dispute system doesn’t work

I bought a fridge freezer from an online company, paid via Paypal. Item dirty- had been used. Company agreed to collect & refund. Item collected. No refund. Complained to Paypal i.e. started a dispute / followed their “Resolution” procedure. Kept … Continue reading

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buyer filed dispute after he couldn’t resell what he bought from me

Recently I sold some fishing clothing on a Web site not ebay . The buyer was told if he wasn’t happy to let me no soon as and I would refund him . He got the goods on Monday morning … Continue reading

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PayPal Unfairly took my money!

I sold a brand new item on ebay for $85 (which cost me just over $30 to ship; combine that with the auction & paypal fees & I actually received about half). Anyway, six weeks later I see the customer … Continue reading

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I am an honest seller getting punished

I am a private seller and sell my own GENUINE items used or unused. I have some quite expensive clothes and accessories and since I ship internationally sometimes I put the wrong shipping costs and when I realize it I … Continue reading

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Paypal is too fast at closing disputes

On 3 separate sales that I did with eBay, 2 international and 1 US, buyer claimed items were not received as described and never filed with eBay but went straight to Paypal and opened a dispute. 2 of those times … Continue reading

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Ipad 2 arrived damaged and without charger, what do I do?

I bought an Apple IPad 2 It arrived today without a charger, useless without a charger and it has seen heavy use which was not accurately represented in the ad I purchased. The seller has a 20% restocking fee which … Continue reading

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I’m out a sweet turntable and 600 bucks.

I sold a dj turntable to a buyer in Brazil. He sent me roughly $600 to cover the item and shipping. He also sent an email requesting the turntable be sent by USPS Priority mail. I did all this, provided … Continue reading

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PAYPAL FAVORED FRAUDULENT SELLER

I purchased a key to activate MS Office 2013 from an eBay USA seller who sent me an invalid code. I contacted Microsoft who told me I am a victim of piracy. I opened a non-receipt dispute with PayPal who … Continue reading

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Paypal doesn’t even pretend to care about their sellers

A customer complained that an item had arrived damaged, although she did not insure it I said I would refund her money no problems. She however wanted a partial refund of 33% plus she wanted to keep the item. I … Continue reading

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The Horror and injustice of Paypal

Recently my fiancé and I had a horror dealing with paypal. We sold a new motherboard to a buyer. All seemed ok until the buyer kept telling us that the board was covered in thermal paste and that the board … Continue reading

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Will paypal put me in Jail?

Hello, I recently received a negative feedback on ebay from a fraudulent buyer who said I sold them a fake diamond ring just to get a refund, the ring was real and I proved it, because of that Paypal froze … Continue reading

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Paypal Horrible Dispute Decision

I bought a phone on ebay from a ebay seller He listed on ebay that this phone was only used for couple hours and and used the basic list on ebay “Used”. When I received this phone it was damaged, … Continue reading

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PayPal, nothing but bad memories

Long story that I rather not dwell upon long enough to write about in detail. Brings back a lot of bad memories. Basically involved the sale of four musical instruments totalling around $17,000.00 [very top end.] Successfully withdrew $1000.00 to … Continue reading

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Case was open and then closed within 9 minutes

Right I recently posted my FUT ( Fifa ultimate team) on ebay at a start price of £550, then get a message of another ebay user to buy it for 500, so I accepted the deal and I gave him … Continue reading

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EBAY + PayPal = extortion

EBAY + PayPal = extortion Get away from them both as fast as you can, they have sold out to teh Chinese import businesses among other things. I sold a film projector that was like new on Ebay, the buyer … Continue reading

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PayPal – Night of the living Dead

Granted there are unfocused people on eBay who panic and open a claim before they try to resolve a problem – regardless of the sellers intent to resolve the problem with a refund. Disregarding 600 + Positive FB transactions, a … Continue reading

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Why I canceled my PayPal account

This may sound like sour grapes but it’s not. I had an issue with a seller and opened a dispute, which seller denied, shock huh? So I upgraded it to a claim. Unfortunately a month later Pay Pal said they … Continue reading

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It took PayPal 2 minutes to side with lying buyer

I sold a laptop for parts, listed accurately as to what the condition was. I spent over $25 on the shipping and when I mailed it out slightly late, offered the buyer a $5 refund/ He demanded half of the … Continue reading

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Lost 2 disputes even though I was right

I have been a perfect eBayer, with 100% positive and long history on all my transactions. Untill recently I have been a twice victim because Paypal suddenly and unreasonably decided to award the other parties. The first transaction I bought … Continue reading

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Paypal wants me to pay double for an item I SOLD!

Paypal have for the second time unfairly taken funds out of my account. This most recent incident was due to a parcel that I posted arrived late, which meant that the buyer opened up a dispute. I lost the postal … Continue reading

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youu refund my money with the buyer still have my coin

PAYPAL HAS STOLEN MY MONEY REFUND BCAK TO CUSTOMERS AND CUSTOMERS ARE KEEPING ME ITEMS AND STILL GETING THERE MONEY BACK MATT ROWE HAS ALL HIS $450+ AND MY COINS MRS NALYOR IS ASLO ONE THAT YOU REFUNDED MY MONEY … Continue reading

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Festival tickets didnt turn up

Ordered a festival ticket and car park pass, neither arrived. Paypal refunded the car park pass, but not the more expensive ticket. How this works I have no idea. Submitted By:: Chicken Location-: England

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PayPal screwed me twice. Never again!

1st. They refunded a watch to customer on day 179 after the transaction took place. 1 day short of his American Express expiration for returns. Of course the watch was broken upon return (worked fine when delivered) and the fact … Continue reading

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PayPal is holding my money because of false dispute

Twice now I have been a victim of Paypal’s unethical, immoral and likely illegal practices! The first time I was selling items on eBay and had satisfied customers. Not one complaint from any customer about any of my auctions or … Continue reading

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I’m pissed and looking to file or join any class action lawsuits

I had sold 3 pearl Jam shirts to a woman in Germany. She purchased them off of a pearl jam message board and before I sent I took pics of the shirts. Sure enough she gets them and doesn’t like … Continue reading

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Sold used MacBook Air on eBay and got scammed

I sold a used MacBook Air on eBay in early May. The computer was in perfect working order. I packaged it and had my wife ship it via UPS with a tracking number and insurance. The buyer received the unit, … Continue reading

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Refund denied – case closed

First time I’ve dealt with a return through paypal. Sent evidence of postage to them by email – didn’t receive the emails telling me they only take faxes or uploads of proof of postage. Three days later they closed the … Continue reading

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BUYER REFUNDED TWICE FOR PURCHASE

Buyer purchased items, but didn’t update change of address. Items were returned to me by shipping company. I then refunded the cost of items to buyer through paypal $46.50, but not the postage which was $16.50. Buyer put a complaint … Continue reading

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Paypal Does Nothing To Protect Customers

Paypal is a fraud in terms of being a bank. Ebay owns Paypal and has managed to cover up massive fraud occurring on their site. There should be regulations in this type of banking to protect customers. We are done … Continue reading

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Refuse to reverse charge despite repeated requests.

On May 17, 2012 I ordered a transmission from Transmission Garage in Oklahomah. I used my American Express to charge $1,400. I called the business and Paypal just hours later to to cancel the order. Paypal (outsourced to India) gave … Continue reading

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NO Seller Protection.

I sold an engine via EBay and accepted the payment via paypal. The guy came to collect the item, one week later EBay emailed me saying he had closed his account and I was not to complete the transaction. Bit … Continue reading

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Ripped PFF

Paypal screwed me over and allowed a seller to rip me off!! I made a purchase on feb. 18, 2012 to a china co to buy e-cigs (kit and liquids) and they sent me a defective items along with liquids … Continue reading

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Seller took my money and was never heard from again

Hi, I’m currently in the position of trying to get my money back from ebay as a buyer, I purchased an iphone 4S in march, payed via my credit card with paypal and it became obvious that it was a … Continue reading

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I am not receiving my refund from PayPal

I sold a lens to a citizen of India. After he paid me $500, I shipped the lens via USPS Express Mail, insured for $250 (did him a favor to minimize duties). Buyer first lied that Customs was returning the … Continue reading

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PayPal Refunds Buyer Even With International Tracking Number

I am so annoyed & not sure what to do, I posted 2 Expensive GStar Garments to Vietnam International Signed For! The buyer claims he never received them? Pay Pal refund him because the tracking info only states arrived Vietnam … Continue reading

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Poor packaging, broken item, no refund

I paid $500 for a black glass stove top. The seller packed by just loafng cardboard around the toadstool with NO packing material at all. Of course it arrived with the glass broken. It was sent to my UPS Box … Continue reading

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No protection for me as a seller

I sold a bag as new with tags on ebay, the buyer emailed me when she’d received the bag stating the bag was covered in scratches ( not how id sent it ) and demanding a full refund threatening to … Continue reading

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Dispute with seller in PayPal

Alright, I have never vented on here, but I think all those individuals who use Paypal should beware!!!! 3 months ago, Jim and I purchased software off of eBay. Shortly after we won the item and I paid for it. … Continue reading

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Paypal sides with buyer

I sold this magic the gathering from the vault exiled to this buyer in Washington State. He claims that when he received the item the box was empty. I have receipts showing the weight of the box. The box was … Continue reading

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Paypal did not rule in my favor

I made a big mistake, I purchased my wedding dress from overseas and I know the horror stories of doing that so I feel like an idiot. Received the dress after the company promised me that I would receive it … Continue reading

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What happened to Paypal?

I’ve used Paypal for years and thought it was great. I recently sold a scope, scope stand and few other shooting things to someone. He paid with paypal. The post office lost the rods to the scope stand. He got … Continue reading

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No goods, no refund and no rights

Ok here’s my story, i have been selling on Ebay for 7 years now and Ebay and Paypal have made a hell of a lot of money out of me. I purchased over $500 worth of stock outside of Ebay, … Continue reading

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I have been screwed by Paypal more ways you can imagine

I had 3 experiences. The first time. I purchased a portable piano keyboard for around $5,000.00. The funds were at my bank so I had to transfer it to my PayPal account in order to pay for it. After 1 … Continue reading

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PayPal holding funds for bogus buyer dispute

I had a SNAD (Significantly Not as Described) case on a brand-new, unsealed item (THREE weeks after receiving it and leaving POSITIVE feedback) and PP immediately put a “temporary hold” on my funds, putting my PP account in the negative. … Continue reading

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Bought a fake 1 oz. gold Panda coin and paypal does nothing to help

I bought a 1 oz. gold Panda coin from a seller (no longer registered) on Ebay. When I got it I put it away because we were going on vacation. When I got back in March I found out it … Continue reading

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PayPal took my money

Ebay sale gone bad!! Seller screwed by buyer and Paypal!! Buyer Puchases item on ebay. Then opens case Item not received on the same day as they collected item! I was a given refund after tracking info was provided and … Continue reading

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Unfair appeal against a claim made against me

I had a case opened against me from an eBay customer. The complaint was that the customer had not received the goods. I had posted the goods to the address on the eBay accounts delivery address, but the goods were … Continue reading

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PAYPAL SIDED WITH BUYER AND SCREWED ME OVER

PAYPAL SUCKS~ I WANT TO JOIN THE CLASS ACTION LAW SUIT! I BEEN A LONG TIME EBAY SELLER AND FOR YEARS THEY HAVE SUCKED! I SEE IM NOT ALONE…I SELL CUSTOM CHOPPER PARTS ON EBAY THAT I MAKE…I POST HI … Continue reading

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Paypal encouraged me to go through with sale to scammer

So this is what happened. I had an item for sale on ecrater, a watch for $1400 – someone bought it without even asking questions … obviously it sounded odd to me. I tried contacting through the buyer many times, … Continue reading

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Paypal Called the USPS and me a liars!

I sold a pair of silver candlesticks for $495.00 and put postal tracking on the package. The form with four sets of four numbers. The post office said the package was delivered. The customer told Pay Pal that he never … Continue reading

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Received broken item, paypal want me to post back

I ordered a helicopter rc simulator off ebay for around $10AU it was broken when I got it. I contacted the seller no response so I lodged a paypal complaint or whatever you call it. They want me to send … Continue reading

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Sent Receipt with Shipping Info…Buyer refunded?

I shipped some paper lanterns to a woman in Seattle. Admittedly, it took longer than it should have to ship (2 weeks from date of payment received) but I had been quite ill and unable to get them to the … Continue reading

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Fake item was sent to me

I ordered a chip that was advertised as a working chip for a Nintendo DS. However, it is a fake, it is a worthless chip. Since I purchased it with PayPal, I wrote a complaint asking for my money back, … Continue reading

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ebay seller

I tryed to hit buy now for a cell phone and it would not allow me to when I called customer care told them they sent me invoice for pay pal I did pay it but when I bought the … Continue reading

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Kelly-Mall Paypal Scam Ring

On February 21st I order a couple of pairs of new shoes from a website called Kelly-Mall that uses PayPal exclusively for payment. I ordered the shoes and paid immediately. Later that day I was informed by friends that Kelly-Mall … Continue reading

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Unknowingly bought stolen phone

Bought a stolen phone off Ebay. The phone was a “NEW” T-Mobile HTC Amaze 4G. Seller was skylinkshop. It worked for 65 days and then the phone just shut off. I contacted T-Mobile and they said the phone was not … Continue reading

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Got my account limited after “item not as described” dispute

Had enough with paypal and ebay. not only are their charges ridiculous, but they are highly biased to the side of the buyer in a transaction. Couple of buyers misread the description of my product, got unhappy when they realised … Continue reading

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Ripped off and lectured by Payppal

So, my story is a familiar one — on January 21, 2012 I sold a pair of tickets to the Pats / Ravens playoff game – complete with tailgate – via Ebay for $550. The buyer had a new ebay … Continue reading

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Bought sell phone on eBay that was junk

my story is as real as the many others I have read so far. Just recently about two weeks ago I purchased a cellular phone from ebay this was my first purchase on ebay and the seller sent me a … Continue reading

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Paypal said invalid tracking number, case closed

I ordered some military uniforms costing $331.68 from a company in China on the 29 Nov 2011 and received a leather bag on the 4th Jan 2012 which I did not order or require. Put in a claim with PayPal … Continue reading

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The buyer opened a ‘significantly not as described’ dispute

I recently sold 11 pandora charm boxes, a bracelet box and 11 Pandora bags on ebay. The buyer opened a ‘significantly not as described’ dispute claiming that I had sent ring and earring boxes and not charm boxes. I have … Continue reading

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Lost money on goods purchased

I bought 875$ worth of gift cards off a lady using pay-pal. She stiffed me for the money, provided a false tracking number that belonged to an item I purchased off ebay, and pay-pal ruled in her favor because they … Continue reading