PayPal Complaints

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Category Archives: PayPal Customer Service

 

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PayPal think they’re too big and untouchable, it pisses me off!

I tried twice 10 YEARS AGO to change my name when I got married. I got the run-around for so damn long, I gave up and have been going by my maiden name on the site ever since. I’m surprised … Continue reading

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My Reply to Paypal

Dear Sim{Sam spelled incorrectly as he spelled mine wrong! Ner!}, Thank you for one of the most bizarre and entertaining, albeit incredibly annoying emails of my (seemingly rather long) life. I have now read your email several times and I … Continue reading

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Restricted from Paypal for calling too much

I was restricted from paypal 2 weeks ago.. why? well because I CALLED THEM TOO MUCH..THATS EXACTLY WHAT THEY TOLD ME AT THEIR SO CALLED consumertech@ebay.com they are now with holding monies over $1,000 us for 6 months. Well we … Continue reading

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Horrible customer service

I called because PayPal processed my transaction using my bank account and I wanted to use my VISA. I hit immediately the cancel button during the transaction but it wouldn’t cancel it. When I called they said, I needed to … Continue reading

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I have now ended my relationship with PayPal, the worse experience of my life.

I have now ended my relationship with PayPal, the worse experience of my life. All my customers received their furniture and subsequently left positive feedback. PayPal then refused to release my funds for approximately 180, as a business this is … Continue reading

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Paypal’s refusal to delete personal information

Tried to delete my personal information on paypal site and close account. Online the system would not allow me to do this saying there was “pending transactions” when there was none. Called paypal who admitted there no pending transactions. Account … Continue reading

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Why call it customer service if they cannot service their customers?

Useless customer service, why call it customer service if they cannot service their customers? They speak with US accent, but I doubt they are even in the US plus they can’t even help you when your account has been put … Continue reading

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Every single one of my payment methods is refused or “cannot be processed.”

For about a month now I have been completely unable to make a payment from my PayPal account. Be it Ebay, ThinkGeek, or any other site on the net, every single one of my payment methods is refused or “cannot … Continue reading

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My first and LAST purchase on ebay

I made my very first and LAST purchase on ebay. When my item didn’t arrive in the window that they provided, I made every effort to contact ebay and the seller, which doesn’t seem to exist. I TRIED using the … Continue reading

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Phishing emails

I was scammed out of my music equipment (pre amp) worth $300 and I sent the package via mail to the location because I was tricked with authentic looking e-mails that shouldn’t be able to be replicated by the average … Continue reading

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PayPal’s bad customer service

As a seller, I had a number of fraudulent sales. It was a bad and hurtful lesson, but I learned that very recent Ebay accounts may mean crooks using phony Paypal accounts, using someone else’s credit card. I accept my … Continue reading

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Paypal’s rude customer service

I was dropping shipping from a very reliable supplier in Hong Kong of name brand cell phones when I went to log into my account I saw that I had been limited by paypal. I contacted the limitation department to … Continue reading

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Everything with Paypal is a struggle

I’m selling virtual goods. after some low sales figures in the first months, the current receipts increased by 280% because of a new product line. This appeared suspect and induced paypal to freeze my 20k balance. call center communication that … Continue reading

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Suspicious activity detected on account, we need you to verify information

So my issue is not so much with Paypal, though I have had my fair share, but with Ebay.  About 4 months ago I called to increase my selling limits.  I was told they could do it, but that there … Continue reading

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Immediate is 3-5 days in PayPal language

All ready late 1 week with receiving money from a client, they apologized and suggested I use PayPal and they would pay me immediately.  I already had a PayPal account so I logged in and watched the video on how … Continue reading

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Paypal Customer service screwed us out of our account

My wife wanted to create a Paypal account using the credit card we share. It could not be done because the card was already associated with other Paypal accounts I had created. Customer service said we would have to cancel … Continue reading

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Customer service/refund

I have never known such a farce to get through to customer services; they deliberately put every obsticacle in your way with the stupid computerized ‘answer’ that in the end you just give up. They end disputes without letting you … Continue reading

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Customer Service can’t deal with my problem

To anyone at paypal that will listen: This is in ref to a sold item number 2810609xxxx. Given me a run around. Your automated phone service gives me high blood pressure as it goes in a circle and you gave … Continue reading

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Given the wrong return address by paypal

Well I ordered a $626 automotive scanner from China & they ended up sending me the wrong one. So Paypal send me a return address to send it back to I didnt understand the address so I called paypal to … Continue reading

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transaction error messages/account frozen

I have been making ebay purchases and have used Paypal for years with no problems until about six months ago. My most recent Paypal horror experience involved a buy it now item of a very modest amount of $32.00. I … Continue reading

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My payments were reversed and I ended up owing paypal money

I used paypal for 7 purchases. Paypal got authorization from my bank. The merchants got paid. The bank took the money back and paypal gave it to them! Why? Paypal does not extend credit in this situation. I have issues … Continue reading

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hello paypal can you hear me?

the problem with PAYPAL right off the bat is accessibility. i don’t care what you say but the online experience leaves a lot to be desired. who do i talk to get this problem fixed? i don’t have a clue……..i … Continue reading

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Follow paypal on twitter for better help then calling customer service

I am writing this in reference to a complaint to Paypal as once again they have frozen my account with over £500 funds in there. I have called the collections department, customer service and limitations and to my amazement they … Continue reading

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Why bother with customer service?

Hello our Paypal account was frozen on the 10/10/2012 and when we called to see what the issue was I was told to go to the resolution centre and find out for myself VERY HELPFUL NOT. Still not any further … Continue reading

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48 times I’ve asked the same question and still no answer

If you or anyone care to go to ebay type in posters then type MIDDLE FINGER this just sums up how vigilant or caring or observant these people are after two days of becoming a member of ebay and after … Continue reading

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Horrible…. just horrible….!

I cannot believe that in this day and age we find ourselves plundered by such an absolute group of blundering idiots, like this pay-pal scam. I wanted to pay using them. I thought; “its fast and convenient”… oh no….! My … Continue reading

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Customer Service At PayPal does not Exist

On feb 9th we sent a check to 12312 port grace blvd to fund our account. This was a mistake as apparently this is not possible. We must have been confused between funding and paying a PayPal credit card balance … Continue reading

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Paypal Account Limited more than 180 days

it said that: Your account has been limited for more than 180 days. It will continue to be limited but you now have the ability to withdraw funds. but cant withdraw or even remove my primary bank account for me … Continue reading

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EBAY AND PAYPAL BLAME IT ON EACH OTHER.

I HAVE BEEN USING EBAY FOR ABOUT 8 YEARS RECENTLY I DECIDED I WOULD TRY AND SELL SOMETHING. THATS WHEN IT ALL WENT PEAR SHAPED! MY EBAY ACCOUNT WOULD NOT ALLOW THIS BECAUSE THERE WAS AN ISSUES IT SAID WITH … Continue reading

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unsuccessful receive goods

Hi, i have a problem that i did not receive my goods for the past 3 months ago. The payment has been made on 26th Feb 2012 through Paypal. Could you please trace and how do i get the payment … Continue reading

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Paypal attempted to make two withdrawals from bank account I no longer use

I have been using PayPal as a buyer (and occasional seller) pretty much since it first opened, with rarely a problem. If I ever had a situation with a seller/transaction who/which I had paid through PayPal, PayPal would automatically spring … Continue reading

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I will never use PayPal again to buy something

Since I do not have a pay pal account, I cannot get thru the paypal robot answering machine to reach a live person to say that the merchandize I had ordered had finally arrived and the dispute should be closed. … Continue reading

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Paypals Scandalous UK Customer Service

Here’s a brief summary of my horrendous Ebay/Paypal experience – companies which openly admit they don’t comply with UK consumer law. I was ripped off in February 2012 by an Ebay seller (a private individual) who sold me two second-hand … Continue reading

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Scandalous UK Customer Service

I was ripped off in February 2012 by an Ebay seller (a private individual) who sold me two second-hand items that were not as described – they were of appalling quality and not fit for purpose. The seller was very … Continue reading

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Registration Problem

Boy, I’ve finally had it with these clowns. I had a standard business Paypal account in the US and I applied for the Webmaster Pro. and I entered my partners SS# by mistake. They declined my application noting the error, … Continue reading

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not recieved my good after payment

i have order and paided for a shavings fork from eazi-tools but have noy yet recieded my fork Submitted By:: mick rimmer Location-: cleveleys

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exchange rate

hi, why is your exchange rate asking 7.500euros+ for £6.000 when today rate is 7.17359euros for £6.000 yours ian. theweescots @gmail.com. Submitted By:: theweescots@gmail.com Location-: almeria spain

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Unauthorized charges on credit card

Signed up with Safecart, cancelled immediately credit card was still charged through paypal. Contacted Paypal, their attitutde was they could not do anything. Will never use Paypal again, they need to have better Customer Service. Submitted By:: D. deitz Location-: … Continue reading

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Can’t get them to accept my credit card or bank account

I am trying to set up an account so I can be paid for online freelance writing. Paypal is not allowing me to set up an account with either my credit card or my bank account. Any ideas of how … Continue reading

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No Problem…..yet

I have not yet had a problem with PAYPAL… I just signed up to utilize their services today Jan.19,2012 for their DONATE NOW button(we are a 501c3 nonprofit corp., but I can tell you that the rep that helped me … Continue reading

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Account limited but Customer Service is no help

PayPal payment being withheld for 21+ days. Received notification that a payment from a eBay buyer, for the amount of $99.99 is being withheld by PayPal, as of 01-20-2012. I, the seller have a score of 270, and 100% feedback, … Continue reading

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I Can’t Close My Paypal Account

I attempted to close my Paypal account today. I was informed that I could not do that for 180 days because I had transactions pending. This is not true. I accessed my account online and found no open cases or … Continue reading

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Password problems

I lost my password and have not received an email with the link to set a new one. Paypal reps are insisting that I’m not getting the email because the site is blocked by IT on my end (it’s not–I … Continue reading

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Paypal thinks my credit card is expired.

When my card was about to expire, my card company issued me a replacement card with the same number and a new expiry date. I didn’t update paypal’s records immediately. When I got around to try updating it, paypal had … Continue reading

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Was told by Paypal I need my dead dad’s help.

I had a paypal and ebay account with my dad 3 years ago. My dad has passed away and I now own his house. Since I am using his address they will not allow me to open a new account … Continue reading

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Paypal is putting Americans out of Work

Just a short message. Called Paypal this evening for information on upgrade and noticed the fellow had an accent. He could not answer my questions and prior to transferring me to Omaha I asked him where he was located. He … Continue reading

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No disclosure from Paypal

One day I received an email from paypal stating a customer was unhappy and wanted a refund. I gave the refund immediately. Two days later my paypal account of £700 was frozen for 6 months. I called repeatedly to get … Continue reading

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Can’t travel and use Paypal

I travel worldwide in my work and access the internet from various countries. Everytime I opened a Paypal account in one country and then accessed it in a different country, the account was ‘frozen’. This in spite of sending scans … Continue reading

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Automated phone system is crap

PayPal, holds money for weeks even months leaving you the merchant to front shipping and handling fees for periods of minimum 21 days. in some cases months without interest. This is called laundering, period. Next headache try to close the … Continue reading

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On Vacation tried using paypal account of 9 years instantly limited

Im on vacation in Malaysia, tried to use my paypal verifed premier member account of 9 years to buy $21 on groupon. They instantly limited my account. made me upload a copy of my drivers license. Wanted me to resend … Continue reading

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PayPal will not send record of transactions

First off, I am sick of hearing foreign voices that should be American jobs. Next, when asking to speak with an American Supervisor, they claim they don’t have a number for them in the US. Third, while trying to get … Continue reading

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Attempting to close account and receive refund check

On 3/26/2011 at approx. 8:00-8:30 pm I began to attempt a refund of cash which has been sitting in my Paypal account for more than a year. Paypal wants to send it back to my bank account, but I do … Continue reading

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Was on hold for over 1 hour!!!

Can’t get a human who is above a sweat shop CSR to answer the lines. Asked for a manager, transferred to music on hold, then another flunky CSR answers and puts me on hold, then transfers me to another flunky … Continue reading

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Unable To Open A PayPal Account

I tried to open a paypal account online but for some reason the site wouldnt accept my debit card number. After trying for three times, I called their long distance number and spoke to what must have been a trainee … Continue reading

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Rude PayPal Manager Ty

I bought a phone on ebay paid though Paypal on 25 March. Then I got a note from local post office to collect my item.  I went to the post office and the item was a flat envelope, with a … Continue reading

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PayPal has terrible customer service!

We have spent two days attempting to get an issue with Paypal cleared up! They entered a wrong payment method for us using an old checking account instead of our debit card. Therefore, not only will our  product not arrive … Continue reading

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PayPal’s Horrible Phone Center

My bank account is not connected to Paypal, the bank credit card doesn’t work, and it’s a 2 week wait for the Paypal credt card—which I have decided to cancel. I spoke to 5 different people, all of whom were stupid, cheesy, rude … Continue reading

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PayPal Not Following Up On Credit Card Fraud

I tried to use my Paypal account but was told that my credit card was linked to another account. I was seriously worried about this as I have no other account linked to the credit card. I wrote to customer service about … Continue reading

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9 Year PayPal Customer Gets “Demoted”

I opened my first PayPal account 9 years ago under my spouses name, and have maintained 100% positive feedback with no issues or complaints with the account. I opened another PayPal account recently under my name, using the same bank … Continue reading

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Locked PayPal Account, Cant Reach Customer Service

PayPal locked my account with them some time ago (reason why is unknown), but because I did not use it that much I didn’t bother trying to get it unlocked. However, now that I would like to use the account … Continue reading

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Paypal Customer Service Leaves Bad Taste

I had a transaction which had some sort of glitch between ebay and paypal and now I have the seller opening a case against me. I paid for the item as soon as the auction ended, within minutes! I noticed … Continue reading

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PayPal Representative Hung Up On Me

PayPal froze my account which is connected to my business credit card, and it is unclear to me why they actually did this. In order to unfreeze it, PayPal charged $1.95 to my credit card and included a code that … Continue reading

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PayPal Not Sending Check For Account Balance

By selling some items on eBay, I have a positive balance of $155 in my PayPal account. In June, I tried to use that balance to buy a $60 item on eBay. PayPal said I could not use my money … Continue reading

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Trouble Confirming Bank Account, PayPal Doesn’t Care

I was sent 3 emails telling me two small deposits were made to my account and I needed to confirm my account.  However, only one of the deposits showed up so I contacted PayPal by email.  One week later, no … Continue reading

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PayPal, Ebay Service Departments Vanish

I ordered four identical items and received only two. I paid through PayPal. I bought through Ebay. After going through sending many emails back and forth with the seller he said he wasn’t going to ship two more of these … Continue reading

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PayPal Is A Crooked Operation

My money is being HELD by Paypal/clickbank. I bought a satellite download for $49.95, but in so doing I clicked the wrong keys and made three purchases instead of one. After weeks of arguing with both PP and Clkbank, one refund … Continue reading

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Ebay PayPal RipOff

Hang on to your butts everyone. Ebay/PayPal is the next big company to go down and then request bailout money from the gov. If you have any money at all in PayPal, take it out as soon as you can. … Continue reading

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PayPal’s Complicated Account Balance Tracking

For about six months I’ve been paying for items online by using PayPal “credit” cards. These are actually debit cards, but are accepted by many sites that don’t accept straight PayPal payments. However, there is a way of indicating either … Continue reading

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Toll-free number withheld, simple problem takes too long

To start, my transaction number was not recognized by PayPal’s computer database.  Also, in my experience PayPal will not provide their toll free number up front, only the long distance number, from their website. So I called them on the … Continue reading

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PayPal seller guilty until proven innocent

I had 2 charge-backs on my paypal account, both of which I provided necessary tracking info and other evidence showing that I was in the right.  I waited several days after providing this evidence before calling PayPal to see why … Continue reading

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PayPal Rep denies access to superior

I called paypal and asked y can’t i pay an invoice of $26 when i have more than enough balance in my account. They told me i have to verify my account since my sending limit is reached. I only … Continue reading

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Slow PayPal Customer Service

PayPal customer service is sooooooooo slooooooow to fix seemingly simple problems. I had to call PayPal twice to get them to change the business name on my account, which i was told by the first rep i talked to that i … Continue reading