PayPal Complaints

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Category Archives: PayPal Buyer Protection

 

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Paypal + eBay = Nightmare

I bought a car, with “paypal protection”. 10% deposit, which was $1500. And I had the car checked after I send the deposit from a licensed appraiser. Well it was a complete different car, paypal did not honor the protection, … Continue reading

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Paypal buyer protection Scam

What a load of crap! Ebay`s sellers have sent the wrong goods so I used the so called “Buyer protection” paypal protection. However, if I use Paypal buyer protection, I will be denied further protection although the scam sellers should … Continue reading

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Instead of helping PayPal told me to contact scamming seller.

Well paypal has worked fine which I have used numerously over the few years buying and selling, but this one occasion, when I get scammed for the first time in which the seller doesn’t send me my item and completely … Continue reading

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Very complicated to pay with PayPal

I have a perfect feed back record. I have made many ebay purchases. I have never had an over draft. All of a sudden paypal suspends my account and tells my seller he will have to wait 3 to 5 … Continue reading

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Buyer filing claim with both Paypal and Postal servie

Hi, I have recently sold an item on eBay, the item left in good condition, only to arrive damaged. The buyer has since started a claim via pay pal, but has admitted in writing that they are also making a … Continue reading

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I was not covered under Paypal protection

Purchased just short of $1000 dollars worth of stuff from a company who sent me counterfeit goods… Paypal decided that this wasnt covered as it fell under “Electronic Cigarettes” and I was also a business account that RESOLD? (which business … Continue reading

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Its impossible to get a refund. At least this is what I was told

I use to purchase regularly on ebay my last purchase was a cellular phone which I  purchased from a seller in China. The phone was supposed to be just like the galaxy note 2 the phone was trash. I returned … Continue reading

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Gave power seller poor review and I was banned from eBay

Well, this was some while ago but I did not find out about this site until now. I have used Ebay for many many years doing all kinds of purchases from around the world and I did earn quite alot … Continue reading

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Ebay and paypal have different policies for the same dispute

I bought something on ebay that came in damaged. The seller had a 7 day return police and the seller did not reply to my email and I wanted to second day air the product back to make it within … Continue reading

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Paypal & Ebay insurance is just a scam

I bought an external hard drive on ebay, the price was incredibly low and over one hundred persons had joined the band. One hour or two after the transaction I received a message from Ebay telling me not to pay … Continue reading

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A dreadful experience altogether

A dreadful experience altogether, bought three sets of furniture from three sellers, one had a piece missing and another piece duplicated and wanted photos sent of the problem which I refused, I insisted on a full refund including my postage … Continue reading

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My Horror Story

I bought a Microsoft “brand new” mouse on eBay, when I received it I discovered that the mouse was very much second hand! Done a quick search on Google to discover that Microsoft run a refurbished program, what a deceptive … Continue reading

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Got rubbish. File Claim. Paypal screw me

I paid total US$ 175 for a mint train 22 nov received a train no signature required 22:00 hour file I a complain with paypal 22:30 seller call paypal (says i try to rip off and he works at the … Continue reading

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Paypal changed my shipping address

Paypal SUCKS. I just closed my account. I’m tired of the BS they give. I’ve had nothing but problems with them. But this last episode will be my last. A Seller that I did business with shipped the product I … Continue reading

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Completely misled and now at a loss

Ebay’s cust serv told me to turn down a small offer from a Seller who sent an Item that was Counterfeit–they then coached me immediately & told me to open a case–promised I would get the amount I asked for … Continue reading

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paypal refusal to honor sellers guarantee

i bought a $97 digital product with a 45 day guarantee that if for any reason you dont like it you can cancel for a full refund ….well after a month of testing this product it was obvious it was … Continue reading

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All I am getting is the run around and no help at all

I have had problems with ebay. I have been a ebayer since 2008 and have had 4 accounts under my name all of which have been fine, ive always paid on time, never had any strikes nor have I done … Continue reading

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Buyer protection is non existent!!!

Twice I did not recieve service/item and filed a dispute! PayPal never refunded my money even though I won the dispute. NEVER USE PAYPAL UNLESS ITS A DONATION TO THEM! Submitted By:: BUD Location-: UT

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BUYER Rip-off, not Buyer protection with Paypal!!!

Made a couple of purchases on Ebay, totaling $137.00 US, and didn’t notice until a week later, that I was overdrawn on my checking account, (which I owned for 35 years), and wasn’t worried because I have overdraft, however, since … Continue reading

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Paypal security is a joke

Hi, I just wanted to inform people using PayPal, that there is no such thing as PayPal safety what so ever. I have purchase a pair of jeans on line and paid by PayPal. Supplier not only didn’t send me … Continue reading

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Paid with Paypal and my order vanished

On march 21 i ordered a radiator fan assembly from usautoparts.com and paid with my paypal account. the payment was subtracted from my bank account the next day however i had no order confirmation or any other communication with the … Continue reading

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Placed and paid for a product on November 4th 2010 – never received the goods

The company is; TWINKLE TOES by KIM – Order submitted ref: RC8561302. Paid thru Paypal by Visa Debit. Because they only ship in the USA – I spoke with Company Director and she assured me to write FLORIDA and she … Continue reading

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BEWARE: If you return a FAKE all the Seller has to do is not pick it up at Post Office

I purchased a version of the Rosetta Stone software off E-bay using PayPal. The listing stated it was 100% authentic and located in Ottawa, Canada. Not until I received my tracking number did I find out the product was actually … Continue reading

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Not supported or refunded for unreceived goods.

Israel catalog didn’t send us our sandals after we waited 6 weeks. We emailed them 3 times. No response. Involved paypal. The business sent us 1 pair, but not the second pair, of sandals. Escalated the paypal dispute after seller … Continue reading

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PAYPAL HELPED SELLER FLOURIA KOOZERANI STEAL MONEY FROM MY ACCOUNT 2773.13

I had made a purchase for a 4&1/2 carat ring on 9/8/2011, when the ring arrived I tried on the ring and it was too big for me so I had emailed Flouria (the seller) and she told me to … Continue reading

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Website scam

I purchased 2 pairs of shoes where the seller only accepts paypal. I was anxious about the transactions so I called paypal and was assured that it was a safe merchant to buy from. Now I am finding 46 complaints … Continue reading

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Paypal backs scam buyers

Had a custom sewing order, paid through Paypal. Shipped the order through Paypal shipping. Buyer filed a claim, saying they did not get it. I showed proof that the buyer signed for it. Paypal reversed the funds, so I was … Continue reading

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PayPal Buyer Protection

Berk Law has begun investigating the “Buyer Protection” practice of PayPal. Buyer Protection, in part, protects against counterfeit products if: “The item was advertised as authentic but is not authentic.” However, it has been reported to us that PayPal’s policy … Continue reading

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Buyer protection plan was removed by eBay

Recently my eBay buyer protection plan was removed by eBay because they feel that I opened too many cases. However, the cases that I opened are legitimate cases where the brand name items that I bought was either fake or … Continue reading

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Doesn’t send to Delivery address defaults to billing address

On a recent Pet Pharmaceutical order, I enterd a delivery address different from the billing address, clicked to pay with Pay Pal – went through their Billing / delivery address process, paid for 2nd day air ( which was 2x’s … Continue reading

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Paypal buyer protection

Bought designer trousers from a chinese seller Dihao999 at Ioffer for a 120 USD. Payed with Paypal, assuming i was protected. Seller send 6 sizes too small. Complainted to seller, he offered 10 USD back. Raised a complaint at Paypal, … Continue reading

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PayPal Buyer Protection Fraud

Ripped off by PayPal’s (in)tangible goods policy. I purchased software (APP.CAT) through PayPal from Premier App Shop LLC (LAS VEGAS, Don’t be SCAMMED BY THEM) and after downloading the software realized it wasn’t what was advertised. They offered a money … Continue reading

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Theft & fraud by ebay-Paypal-IC Systems

Hello everyone…try this for a mess I sold an item in 6/2011…sent item with proof.Buyer on ebay used ” buyer protection ” to claim item not received, even though I proved item was sent, ebay suspended my account ( of … Continue reading

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item not as described scammed me out of $300

I sold a brand new piece of electronics few weeks ago, shipped with UPS insured. Buyer was ready to scam me and instantly filed a “item not as described” claim. Paypal froze my funds, and allowed her to send it … Continue reading

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It has been 4 months and I have not received the item bough

Hi, I bought something on ebay and paid via paypal. I received a tracking number. It has been 4 months and I have not received the item bought. I lodged a complaint with ebay. The seller responded with the tracking … Continue reading

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Pyapals buyer protection failed

Bought designer trousers from a chinese seller Dihao999 at Ioffer for a 120 USD. Payed with Paypal, assuming i was protected. Seller send 6 sizes too small. Complainted to seller, he offered 10 USD back. Raised a complaint at Paypal, … Continue reading

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Buyer protection is a scam and can’t be trusted!

Frustration is an understatement. I have purchased from an eBay seller, hellorola, this guy is the first scam, although described as a “power seller” i.e means he makes quite a bit of money for himself, eBay and PayPal with their … Continue reading

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Seller lied about everything

I’ve just bought a tent from ebay(UK) which was over double the weight stated on the advert but I was prepared to pay a premium for a lightweight tent, for solo trekking. Despite emailing seller confirming details about the tent … Continue reading

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no product money has arrived

ordered product on 11/1/12 spreetsptyl for $29.00 no 4029357733 aus nothing has arrived but money has been debited from my bank account. need explanation, need product, or need refund. Paypal are supposedly safe and secure, please prove it and find … Continue reading

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Dodgy buyer’s claim upheld

Needed to raise cash so sold some cherished toys on ebay. I had a bidding war on one lot and sold it for around £300. I should have known the buyer was dodgy when I get this message – ‘Hi … Continue reading

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Returned merchandise and received no credit for items or shipping

I returned items that were incorrect and paid for shipping as well. paypal emailed me and said I would be credited. I just got an email saying my case was closed and denied. I am out $112 for the items … Continue reading

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Buyers get screwed too.

I bought a pair of shoes and never received them, the seller sent a tracking number that had the same zip code as me and paypal said the case was closed because the seller had provided deliver, the problem is … Continue reading

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Paypal was no help at all

I purchased a laptop on ebay – when I received it I couldn’t get it to stay on. I contacted the seller the same day who said it must have been damaged in transit and showed no interest. Next dayI … Continue reading

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Unexpected language switch

When ordering with my HSBC credit card which is registered in Hong Kong, after inputting my number and the security code, the language interface changed to Chinese, which I don’t read. There was no option for switching language. Having put … Continue reading

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No Buyer protection from paypal

After waiting for an item to be sent from an ebay seller for the minimum amount of time required to file a complaint with PayPal, which was after trying unsuccessfully to contact the scammer… I never received my item nor … Continue reading

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Fraud Service

On November 6, 2011. I paid $8.79Cdn to “Unlock-Power” with my Master Card ( Receipt #3529-3450-1601-6920) for unlocking cell phone. This charge appeared on my credit card statement as payment to PAYPAL *PHONESERVIC. Unfortunately, I did not receive any unlock … Continue reading

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PayPal rip off

BOYCOTT PAYPAL Recently I purchased some shoes online from a website called www.angela-shoes.com who are using PayPal to process their payments. Instead I received a package from China containing a plastic shopping bag. I reported it to PayPal. They logged … Continue reading

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Item not as described and unusable, Paypal dismisses legitimate claim

On August 2nd I won a mobile phone on Ebay, Item No. 160628194800, which was missing only a data cable according to the seller, zybch. He sent me a mobile phone wrapped in foam. It just had the single battery … Continue reading

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Paypal makes buyer responsible for return shipping costs on defective items

I purchased a piece of electronic equipment from a merchant who used Paypal. The unit was defective and I requested a refund. Paypal sat on the case for a month before informing me that I should return the item and … Continue reading

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Paypal Supports Criminal Counterfeiting

I purchased a memory card on EBay and have learned that my experience is a common occurrence. Vendors from China and Hong Kong, who are known merchants of counterfeit/hacked computer memory are allowed to continue using EBay and PayPal and … Continue reading

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PayPal not interested in items stolen during shipping

I bought 9 pcs of sycees total amount of $4600USD, and the full payment via PayPal. Case ID:  PP-001-281-891-015 On 19 April 2011, I received a parcel sent from the USPS. Tracking no:  CQ013387019US. Upon receipt, I made a check … Continue reading

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Very Bad Customer Service

I had an claim opened with paypal. they closed the case as “resolved with the seller”, when that wasnt the case at all. i called them to say that it hasnt been resolved, and their reply was that the case … Continue reading

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Counterfeit Gibson Guitar – Buyer out $500

I ordered and paid for an “Orville” 1996 Goldtop Guitar that was advertised on a site called TradeTang. The seller instead shipped me a counterfeit, trademark protected Gibson Les Paul Guitar. After filing complaints with TradeTang and getting nowhere, I … Continue reading

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Ripped off by iXiTools and PayPal

I bought some software from iXiTools and paid for it using my PayPal account. After I downloaded the software I was asked for a registration key.  Well, iXiTools never sent me a registration key so I proceded to email them. After sending 6 emails to them, I … Continue reading

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PayPal requests outrageous letter for proof of dispute

I bought a 256GB USB drive (Kingston) on eBay. I paid immediately. Later eBay sent me an email telling me that this seller was reported as selling items that may not be authentic. EBay closed the seller account and removed … Continue reading

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Fraudulent Seller Behavior, PayPal Not Supporting Customer

I ordered a body part (fuel filler door) for my car from an upstate NY used auto parts company. The part was represented as being the correct color & ready to install. He painted the part himself and the color … Continue reading

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Ebay Feedback Extortion Policy Not Backed By PayPal

I purchased a portable dvd player from an ebay company, unitedaudio, for $64.99.  When the item arrived it was faulty, so I contacted them and they said “not sure what is wrong with it, but do send it back and … Continue reading

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PayPal Buyer Protection

I Bought an item and used PayPal to make the payment.  I used PayPal because they always make  a big deal about their “Buyer Protection”. As it turns out, the item I received was a fake.  It did not matter … Continue reading

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PayPal Offers Zero Buyer Protection

I ordered a 4 Channel DVR Card and a security system with 4 Wired Color CCD Cameras (model number SV-6805+S-2004)  for $239.00 on 10/21/2010. Nothing worked when I installed the system. So I called DinoDirect and was told that I would get … Continue reading

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PayPal Has No Buyer Protection At All

I purchased from an ebay seller three Rowe furniture covers for my sofa and two side chairs. The ebay seller had a rating of over 300 with 100% satisfaction. The seller stated in their description that the shipment would take … Continue reading

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No PayPal Buyer Protection For Partial Shipments

I had placed an order with a company named Deal Extreme out of Hong Kong. The order had 2 different items on it. They shipped a partial which was only the cheapest item. After a lot of frustration from dealing … Continue reading

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Paypal Buyer Protection A Farce

I purchased a product from a local seller and paid using PayPal on the 22nd of July. after 12 business days and no product (or response from seller) I logged a dispute with PayPal as goods not received. they allowed the seller … Continue reading