PPC Submitter : Tuesday, October 23, 2012, 9:53
Paypal believes buyers story over sellers proof
Buyer purchased 2 Designer handbags, total £313. A week after delivery she messages to say she love them ,left great feedback. Next day she messaged me, could she return the bags, her insurers wont pay her hospital stay so she needs her money back. Within an hour she had filed a claim with paypal ‘good not as described’ she told paypal bags were smaller than expected. Yet sizes were shown on listing. Paypal granted her refund. I now have two ‘no longer brand new’ bags coming back to the UK. I sent paypal copy of the 2 x feedback and message she sent me say how gorgeous the bags are. I also asked them to check my listings and see for themselves that sizes were shown. They said they couldnt do that and also told me the buyer had told them a very different story and the refund would go ahead.
Submitted By:: Jane
Location-: LeedsSimilar Complaints
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