PayPal Complaints

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admin : Thursday, May 8, 2014, 14:05

Paypal did nothing to assist with chargeback.

I sold items to a buyer on eBay and directly through PayPal. Months later the buyer opened four cases against me that the items were not as described but could not provide one email he sent. He even left positive feedback on eBay on some items. I sent PayPal all the pictures, tracking numbers, including where he signed for the items. He filed with his credit card company. PayPal paid his credit card company back and he did not even send the items back. Over 4000 dollars worth. The representatives at PayPal said it would be up to his credit card company to decide if he has to sent the items back. The representatives at PayPal themselves even thought it was fraud.


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