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: Tuesday, December 27, 2011, 13:16

Currency conversion left me short

Hi,
I am astounded. I have used paypal for 5 years, I did a currency conversion of 1000gbp to Euro. After the conversion I had a balance of 2030GBP. After the conversion I had a balance of 1979GBP.
I contacted them and I was duly treated as though I was trying to steal from them.
There is no indication you will be charged for doing a currency conversion and there conduct has left me gobsmacked.
He asked if I was recording the call, which I promptly replied yes as he was being so rude I presumed he would become a little more understanding.
He then informed me I had not asked permission and promptly hung up.
Regards
Daniel

Submitted By:: Daniel G

Location-: Birmingham


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