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admin : Monday, November 11, 2013, 14:11

Bought iPhone 4s that was not unlocked like promised, I have to pay $120 for refund

I bought a cellphone (used iphone 4s) from ebay site with paypal transaction:
Express Checkout Payment Sent
the seller write on his description the phone is UNLOCKED and work with any
GSM all over the world,when i received the iphone 4s i found the phone LOCKED.
I opened a case  the resolution center sent to me:
After careful review, we have determined that you are eligible for a refund. To qualify for this refund, please ship the items whose claims were granted back to the seller in their original condition and keep your tracking information. You are responsible for shipping and handling costs.

SO I HAVE COMPLAINS:
1- I SPENT AROUND 65$ FOR (IMPORT FEES + ADDITIONAL FEES TO SHIP THIS ITEM FROM MY MAILBOX IN USA TO MY COUNTRY).
2- I ASKED (FED-EX) COMP. HOW MUCH TO SHIP THIS PHONE FROM MY COUNTRY EGYPT TO USA .HE SAID IT WILL COST YOU 55$…
SO I WILL LOSE 55+65=120$ TO GET MY REFUND BACK???????
AND YOU LEFT THE SELLER WHO IS REASON FOR THIS PROBLEM AND TRY TO HELP HIM MAKE THIS (WRONG DESCRIBTION) WITH ANOTHER BUYER?
I WONDER ITS AN EASY AND SIMPLE CASE : PAYPAL IS NOT A NEW SITE ..
THIS IS THE FIRST CASE WITH PAYPAL,IF YOU DO NOT GIVE ME A FAIR SOLUTION,SORRY I WILL NOT USE PAYPAL ANY MORE BECAUSE IF WILL BUY ANYTHING ONLINE I WILL BE AFRAID WITH PAYPAL.


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