PayPal Complaints

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: Monday, January 21, 2013, 14:19

2 emails 2 different instructions for one limited account

oki login to my paypal account…i get this….

We recently noticed an issue with your account. To see what you can and can’t do while your account is limited, go to the Resolution Center.

Your account has been limited for more than 45 days. It will continue to be limited but you now have the ability to withdraw funds.
Why is my account access limited?

Your account access has been limited for the following reason(s):

We need some more information from you because your account is new or there’s been a change in your account activity. Please provide this information within 7 days. If we don’t receive this information or we notice additional changes in your account, we’ll have to further limit your account including your ability to send and withdraw money.

(Your case ID for this reason is BLAH_B:AH_BLAH)

This limitation cannot be appealed.


then i go to my page AFTER THEY SAY I CAN WITH DRAW FUNDS…


What can I do while my account is limited?

update your account information
add money to your account
add a card
add a bank account
send refunds
use PayPal logos in your auction listings or on your website
What can’t I do while my account is limited?

What you cant do:
send money
withdraw money from your account
receive or request money
close your account
remove a card
remove a bank account


ONE STATEMENT SAYS I CAN withdraw funds..the other says you can’t……WTFFFF and if i DID confirm my back account i STILL Cant with draw more than $500 a MONTH!! WTF


Submitted By:: Molly

Location-: Glasgow, KY

One thought on “2 emails 2 different instructions for one limited account
  1. marvin lorenzo on

    i tried time but get verified my paypal account sending and widraw limits

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